For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact us page.
A: You may submit a quote request via our web form or via e-mail to firstname.lastname@example.org.
A: Our turnaround is within 24 hours from quote approval.
A: Once your files are digitized, we will send you a electronic invoice which you can pay online with a credit card.
A: Once we receive your payment, we will send you the files via e-mail. It is that simple. No need to upload or download anything.
A: You can send us a request with detailed instructions and we will edit the files and re-send them to you as soon as possible. Please note, we are required to have all information related to each order in writing.
A: We will continue to adjust the files until you are satisfied and after 3 attempts we will refund 100% off your money. Please note, refunds are processed by our accounting department via check.