Fastdigitizing dot com
Voted # 1 Custom Embroidery Digitizing Provider
Digitizing Since 1999
Let us convert your custom logo into embroidery, Request a FREE Quote Today!
For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q: How do I request a quote?
A: You may submit a quote request via our web form or via e-mail to firstname.lastname@example.org.
Q: Once I approve a quote, how long would it take for my order to be completed?
A: Our turnaround is within 24 hours from quote approval.
Q: How do I pay for your services?
A: Once your files are digitized, we will send you a electronic invoice which you can pay online with a credit card.
Q: How do I get my files once payment is made?
A: Once we receive your payment, we will send you the files via e-mail. It is that simple. No need to upload or download anything.
Q: What if the files I received need to be edited?
A: You can send us a request with detailed instructions and we will edit the files and re-send them to you as soon as possible. Please note, we are required to have all information related to each order in writing.
Q: What if after editing the files, I am not satisfied with the results?
A: We will continue to adjust the files until you are satisfied and after 3 attempts we will refund 100% off your money. Please note, refunds are processed by our accounting department via check.